Noctivion

I · Customer-Action Systems · the ledger

Start where you are. Climb when it earns.

One ladder, six tiers — from a $500diagnostic to a governed multi-location operation. Foundation is the honest on-ramp for almost any operating shop: start there, prove it pays, and climb to Command or Portfolio when the volume’s there — the audit right-sizes it. Every built tier is run by a fractional director on top of the system — light-touch on Foundation, hands-on from Command up — and every number on this page is the real one.

You run the business. Noctivion runs the system behind it. You own your customer relationships, business data, brand, domain, and content — those are yours and portable. The monthly retainer is not a software fee, and it is not a licence to your own information — it retains a fractional director who runs your digital operation on Noctivion's platform. The platform itself — the operating engine, the reusable modules, and the shared infrastructure — stays Noctivion's; taking the source to self-host is a separate, scoped buyout. The system does the labor — booking, ordering, dashboards, reporting, automation — and the operator does the judgment: strategy, creative direction, oversight, and translating the numbers into plain owner language. On Foundation that stays light-touch — the system running, owner-plain reporting, and the operator on call. On Command and up it becomes hands-on direction: active optimization, growth, and management of the operation behind you.

The index of tiers

No. IVI

Salon floors shown · tap a tier to open its sheet

II · The tier sheets — real numbers

Six tiers, priced to the dollar.

Prices shown for

The six tier sheets · drag to compare →

Tier sheet I of VI · Tier A · The map

The growth ladder

Build Audit the paid map.

Paid diagnostic and scope map, creditable toward a qualifying build.

$500

Implementation · once

PlatformNo monthly fee
To schedule it

Flat fee — fully credited within 60 days

TimelineDelivered in 5 business days.

A clear, fixed-fee scope and the exact next step — no guesswork before committing to a build.

Operating diagnostic of your current customer pathWhere customers drop off, called outIntegration feasibility check (certified vs scoped)Recommended tier + scope mapA fixed-fee build quote

The deliverable is a document and a quote. No software is built under the Audit.

Tier sheet II of VI · Tier B · Phase 1

Recommended
start

Foundation one path, live fast.

One focused customer-action path, live fast.

$2,500

Implementation · once

Platform$129/mo
To schedule it$1,250

$1,250 schedules it · balance at go-live

TimelineLive in seven days after completed intake and a scheduled build start.

Turns inbound interest into booked, deposit-secured appointments without phone tag.

Style / service selectorBooking with deposit captureConfirmation stateEmail reminderManaged hosting on your subdomain

Exactly one customer-action path (booking + deposit). No operator stations, no multi-location. — 1 location · 2 operator seats.

Start with the audit →

Tier sheet III of VI · Tier C · Single location

The growth ladder

Command the whole operation.

Full single-location vertical operating system.

from $9,500

Implementation · once

Starting floor · scoped in the $500 Build Audit

Platformfrom $349/mo
To schedule itfrom $4,750

$4,750 schedules it · balance at go-live

TimelineBuilt in about 3–5 weeks (salon) or 4–6 weeks (restaurant/trades), scoped to your stations and integrations.

Runs the whole book: fewer no-shows, coordinated chairs, and rebooking that prompts itself.

Full booking journeyChair / stylist assignment, day view, and walk-insRebooking nudges and no-show / deposit handlingCustomer self-service cancel / rescheduleUtilization and revenue-by-service reportingManaged messaging over email, with approval

Single location. No cross-location comparison, no autonomous action, SMS is a scoped add-on. — 1 location · 10 operator seats.

Start with the audit →

Tier sheet IV of VI · Tier D · Multi-location

The growth ladder

Portfolio one owner view.

Multi-location owner command — the Constellation.

from $18,000

Implementation · once

Starting floor · scoped in the $500 Build Audit

Platformfrom $749/mo
To schedule itfrom $7,200

$7,200 schedules it · 40 / 40 / 20 milestones

TimelineBuilt in about 6–10 weeks, scoped to your locations and migration.

One screen tells the owner which location needs attention and why — without visiting each system.

Everything in Command, per locationTHE CONSTELLATION owner viewCross-location comparisonAttention layerLocation drill-downPer-location governance

Up to 3 locations included; added locations billed per the location table. No autonomous action. — 3 locations · 25 operator seats.

Start with the audit →

Tier sheet V of VI · Tier E · Governed

The growth ladder

Autonomous governed autonomy.

Governed operations on top of an operating command base.

from $26,000

Implementation · once

Starting floor · scoped in the $500 Build Audit

Platformfrom $899/mo
To schedule itfrom $10,400

$10,400 schedules it · 40 / 40 / 20 milestones

TimelineBuilt in about 8–14 weeks on top of an operating base, scoped to your governance and training.

The platform proposes and (within approved limits) runs retention and fill-rate work — with a full record and an emergency stop.

Everything in PortfolioRoutine operations that run within limits you setApproval before anything customer-facing, financial, or high-riskA full record of what ranRetention / reactivation proposals surfaced for approvalAn emergency stop

Governed only: nothing acts above your approval limits. Requires an operating Command or Portfolio base. — 3 locations · 25 operator seats. Runs on top of an operating Command or Portfolio base.

Start with the audit →

Tier sheet VI of VI · Tier F · Contract-backed

The growth ladder

Enterprise line by line.

Custom implementation with SLA, migrations, and dedicated support.

from $45,000

Implementation · once

Starting floor · scoped in the $500 Build Audit

Platformfrom $2,500/mo
To schedule it

Quoted line-by-line before signature

TimelineCustom timeline, typically 10–16+ weeks, scoped to migrations, validated integrations, and SLA.

A bespoke, contract-backed deployment with the integrations, governance, and support a larger operation requires.

Everything in AutonomousBespoke data migrationsComplex validated integrationsA bespoke governance modelA contractual SLACustom reportingDedicated support

Everything is quoted line-by-line from a transparent formula. No uncertified integration is ever sold as certified. — Custom locations · custom seats.

Added salon location $99/mo + $1,500 setupExtra operator seat $15/moDeposits and milestones are computed, not negotiated

III · Tier F — Enterprise

Larger, multi-brand — every line priced first.

A bespoke, contract-backed deployment with the integrations, governance, and support a larger operation requires. Enterprise is assembled from a transparent formula — a base configuration plus only the line items your operation actually elects. The ticket alongside is the whole pricing model.

Implementationfrom $45,000
Platformfrom $2,500/mo

Everything in AutonomousBespoke data migrationsComplex validated integrationsA bespoke governance modelA contractual SLACustom reportingDedicated support

Everything is quoted line-by-line from a transparent formula. No uncertified integration is ever sold as certified. Custom timeline, typically 10–16+ weeks, scoped to migrations, validated integrations, and SLA.

Enterprise · quote formula

USD · v1.0.0

Base configuration$45,000
Validated custom integration+ $6,000each
Additional data-migration domain+ $4,000each
Governance / SLA module+ $12,000if elected
Custom adapter — new verticalfrom $18,000if required

Enterprise is quoted transparently: a $45,000 base configuration plus $6,000 per validated custom integration, $4,000 per additional data-migration domain, a $12,000 governance/SLA module if elected, and custom-adapter development from $18,000 when a new vertical is required. Every line item is priced before signature.

Card and deposit processing runs through Stripe at their published rates. Noctivion does not mark up payment processing.

IV · Forge · the paid custom lane

Off the standard lanes? Forge it.

When your business does not fit a standard lane, Forge designs and builds the system around how it actually operates. Every Forge build is bespoke and every Forge build is quoted — scope validated first, price fixed before work starts.

  1. The scope$500

    The Build Audit maps your request — paid, delivered in five business days, fully credited toward the Forge build you schedule within 60 days.

  2. Discovery$2,500

    Adapter scoping validates what your system needs before anything is promised — creditable toward the build.

  3. The buildfrom $18,000

    Quoted line-by-line from validated scope. Forge — Custom Build: from $18,000 + from $349/mo. Enterprise: from $45,000 + from $2,500/mo, with SLA, migrations, and dedicated support.

Every Forge engagement is paid and quoted — scope validated first, price fixed before work starts. Noctivion does NOT have a pre-built retail/grocery engine. This path sells discovery plus custom adapter development. Nothing is promised before discovery validates it.

V · Terms — clear numbers up front

Deposits, ownership, and the monthly layer.

No markup on payment processing, and no surprise about what the platform fee buys.

Under $10,000 · deposit schedule
50%
50%
Schedules the buildBalance at go-live

A 50% deposit schedules your build; the balance is due at go-live.

$10,000 and up · milestone schedule
40%
40%
20%
To scheduleAt build reviewAt go-live

For larger systems, payment is milestoned: 40% to schedule, 40% at build review, 20% at go-live.

Build Audit credit

The $500 Build Audit is fully credited toward any Foundation-or-higher build you schedule within 60 days.

Monthly platform fee

The monthly platform fee begins at go-live. Foundation and Command are month-to-month after go-live; Portfolio, Autonomous, and Enterprise may carry annual terms. Annual prepay covers twelve months at the price of ten.

Payment processing

Card and deposit processing runs through Stripe at their published rates. Noctivion does not mark up payment processing.

What ownership means

You run the business. Noctivion runs the system behind it. Your data, customers, brand, and domain are portable and yours. The monthly fee is not a licence to your own information — it retains the fractional director who runs your digital operation on Noctivion's managed platform. The platform stays hosted, updated, and improving under Noctivion; the operator supplies the judgment on top — strategy, creative direction, and reporting in plain owner language. If you leave, your assets export cleanly and the managed runtime stops; taking the codebase to self-host is a separate, scoped buyout. Foundation keeps this light-touch — the system running with owner-plain reporting and the operator on call. Command and up is active, hands-on management.

Leaving the retainer

Leave anytime — Foundation and Command are month-to-month after go-live. Your customers and data are yours to export on request, you can downgrade to a lighter tier instead of cancelling, or buy out the code to self-host (quoted to scope). On a full cancel the live managed system — hosting, updates, and support — stops; your assets come with you.

What counts as a location

A location is one physical operating site — one salon, one restaurant, one trades service territory — with its own operator stations.

Growing the system · per added location

IAdded location

Salon & Beauty

$99/mo

+ $1,500 one-time setup

IIAdded location

Restaurant & Hospitality

$199/mo

+ $3,000 one-time setup

IIIAdded location

Trades & Field Service

$149/mo

+ $2,000 one-time setup

IVSeats & annual

Extra operator seat

$15/mo

Annual prepay covers 12 months at the price of 10 (~16.7% off).

Systems that operate — not pages that sit still.

Just need a simple brochure site? We’re probably not your fit. If your customers are ready to book, order, or request — and your current path loses them — start on the rung that matches where you are.

The ladder · IVI

Panels I through V