Founder Flow SprintCampaign-to-Order Flow
Campaign-to-Order Flow
Menu. Order. Pickup slot. Checkout.
You post, customers order. They browse the menu, add items, reserve a pickup slot, and check out — before the phones start ringing. You get structured orders, a prep list, and catering inquiries that aren't DMs.
Current broken path
What operators are dealing with today.
Orders come through Instagram comments and DMs
No record, no queue, no deposit. One person handling DMs while running the kitchen.
Catering inquiries with no structure
Guest count, pickup time, menu preferences — none of it collected before the first phone call.
No preorder window control
Menu goes out, phones ring, no way to cut orders off when capacity is reached.
Customers don't know when or how to pick up
Pickup chaos. No slot reservation, no confirmation, no coordination. Every order is a separate conversation.
Customer action captured
What the customer does.
Customer browses a live menu, builds an order, reserves a pickup slot, and checks out — no phone call required.
What ships in V1
Front-end and backend, together.
Front-End V1
- Preorder / drop window with live status: open · closing soon · closed
- Full menu with categories, photos, pricing, and add-to-order flow
- Order tray with quantity controls and running total
- Pickup slot reservation — time locked before checkout
- Catering inquiry path — separate lane from pickup orders
- Customer contact capture: name, email, phone, pickup intent
- Checkout path: Stripe-ready (activate when ready)
- Mobile-first ordering UX, fully responsive
Backend / Admin V1
- Google Sheets order log: items, quantities, pickup slot, contact, payment status
- Operator email alert on each new order
- Catering inquiry routed to a separate Sheets tab
- Order reference number generated on each submission
- Order window open/close controlled by operator from config
Operator command layer
What the operator receives.
Semi-automation V1
What happens automatically.
These run on each customer action without operator input. Every trigger is configured during the build — not a black box.
AI Front Desk Classification
Supervised layer. Honest boundary.
The AI layer is a supervised intake and organization tool — not an autonomous agent. Every output is reviewed before it reaches the customer or leaves the system.
Supervised layer · Included in V1 / V2
Operator reviews all output before it sends or publishes.
- Order intake summary → structured order, pickup slot, customer details for operator review
- Catering inquiry brief → formatted event scope for operator review
- Reply template → catering response draft for operator to approve and send
- Follow-up prompt → day-of pickup reminder draft for operator approval
- Backend organization → orders structured by pickup slot and date
Autonomous layer · Not included · Do not advertise
AI acting without operator review — outside scope.
- Autonomous customer order modification or cancellation
- AI responses to customer order questions without operator review
- Real-time inventory management or POS sync
- Autonomous catering quote generation
- POS system replacement
- AI receptionist handling customer calls
Add-ons
What you can add later.
V1 ships the base system. Add-ons expand it after Phase 1 is live and you've seen it work.
Operator SMS alert on new order
V1 · Buildable nowText notification to owner or kitchen staff when an order lands
Automated order confirmation email
V1 · Buildable nowStyled confirmation with order items, pickup slot, and reference number
Google Calendar fulfillment scheduling
V2 · Requires setupPickup slots synced to operator calendar — requires Google Calendar setup
Automated day-of reminder to customer
V2 · Requires setupEmail reminder on pickup day — requires email platform configuration
AI-generated catering proposals
V3 · Do not advertiseAutonomous catering scope and pricing — not included, do not advertise
Autonomous order routing to kitchen staff
V3 · Do not advertiseAI-directed kitchen task assignments without operator review — do not advertise
Honest guardrails
What not to promise.
This is a real system with real boundaries. The operator runs their business — the system helps them run it better.
- Real-time inventory sync with existing POS (Toast, Square, etc.)
- Automatic refunds or order cancellations without operator action
- Full restaurant management replacing existing software
- Guaranteed pickup slot availability from the intake form
- AI customer service without operator review
Proof
This system is live and working.
Kabba's Kitchen PDX — live Campaign-to-Order system. Portland, OR. Restaurant order and preorder flow built by Noctivion.
View the proof →Start your Campaign-to-Order Flow
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